At Brookhaven, we recognize that dealing with medical bills and the details of insurance can get confusing. We will do all we can to help make it easier.

Your satisfaction is of the utmost importance to us. We strive to provide you the highest level of personal service and to provide you the information and options necessary to make the billing process as easy as possible.

Hospital Statement

If the proper information has been provided, we will file a claim with your insurance carrier. If there is a balance due after your insurance company has processed your bill or if you do not have insurance, we will mail you a hospital billing statement.

The amount you owe may include insurance deductibles, noncovered services or charges, as well as copayments, coinsurance or, in some cases, a balance due after insurance has paid. We will not bill you unless permitted to do so under your health plan's provisions and applicable law.

Other Fees

Please be advised that there may be separate bills in addition to the hospital bill for Anesthesia, Radiology, Cardiology and Laboratory/Pathology, Physician's Assistant and certain other Physician's Services, including Emergency Room, depending upon your insurance coverage and the hospital's arrangement with your carrier. Please see our FAQ and Resources pages for more detail.

Payment Policy

We request balances be paid at the time of service or upon receipt of your statement. We will be happy to assist you in meeting your financial obligation by:

  • Filing insurance claims where we have been provided valid and/or complete insurance information at time of registration.
  • Providing patients with itemized bills upon request.
  • Accepting check, money order, Visa, MasterCard, Discover and American Express payments online or via mail:
    Brookhaven Memorial Hospital
    101 Hospital Road
    East Patchogue, NY 11772
  • Appealing insurance denials whenever appropriate.
  • Screening patients for Medicaid eligibility and as appropriate providing facilitated enrollment through both the Nassau-Suffolk Hospital Council's facilitated enrollment program and other third parties. See our Resources page for more information regarding the Nassau-Suffolk Hospital Council's program and how to enroll in Medicaid, Family Health Plus and Child Health Plus.
  • Assisting patients who are unable to make payment in full with monthly payment arrangements through our Customer Service Department. To investigate such arrangements, please call Customer Service at 631-654-7130, 631-654-7140, or email us at CustomerService@bmhmc.org.
CONTACT US

Brookhaven Memorial Hospital Medical Center
101 Hospital Road
East Patchogue, NY 11772
Attention: Patient FInancial Services Department

Phone: 631-654-7130 or 631-654-7140

Email: CustomerService@bmhmc.org

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Congratulations