Our volunteers provide innumerable services that support and assist patients and their families in the Medical Center and throughout the community. Volunteers manage and staff our gift shop, provide patient transporting services, Patient Information services, deliver patient mail and provide a host of services for the Medical Center that would otherwise not be available. These dedicated men and women also contribute more than $150,000 a year through their fundraising efforts.
The Ambassador Program, established to provide a link between patients, visitors, families and staff, is staffed by our Volunteers and was specifically cited by The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in its recent survey. Volunteers attend an intensive training program focusing on communications skills and procedures in the Emergency Department and Surgical Departments. They are then assigned to keep patients and families informed on the status of a patient's progress; facilitating the flow of information vital to the therapeutic process. "The Ambassador program is," according to the JCAHO surveyors, "an excellent, innovative program impacting on Patient/Family Education, Performance Improvement, Human Resources, Patient Rights, Leadership and most of all Continuum of Care. It consists of informed, uniformed, oriented, caring volunteers in the Emergency Department and Operating Room areas providing a link between patient's families and their loved ones undergoing treatment within these units."
The Medical Center has an active Auxiliary. Auxiliary members from throughout our community host fundraising events and socials to benefit projects at the hospital. Over the years, the Auxiliary has been instrumental in raising money to purchase life-saving equipment and has donated to many of our services including our Hospice program. Volunteers staff this program seven days a week, providing a resource unavailable anywhere else in our region. The deep sense of faith in our patients and staff has led to the creation of highly effective Pastoral Care program. Utilizing skilled volunteers, local clergy and Medical Center Chaplains, this program offers our patients the opportunity to meet their spiritual needs on a daily basis.
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The volunteers at Brookhaven Memorial Hospital Medical Center are very much appreciated but too few in number. Many of the patient support services at Brookhaven Memorial Hospital Medical Center are provided through the generosity of community members who volunteer their time. They find they get back more than they give too. It is a great way to get involved and the reward is a feeling of satisfaction knowing that you have made a difference.
If you have a few hours a week to spare and would like to spend your time working in a warm and caring environment, then Brookhaven Memorial Hospital Medical Center is the place for you. Positions are available at the reception desk, in the Gift Shop, Emergency Department, Transport Services, delivering patient mail, as messengers, patient feeders, and operating the Jitney Service.
Our Medical Center truly values the fine efforts of each volunteer.
If you would like to be a part of this worthwhile program, or would like more information about it, please call the Volunteer Services Office of Brookhaven Memorial Hospital Medical Center at 631-654-7737.
For more information download the brochure (PDF).
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